A short description of your enquiry.
Topic
Here are some examples of the different topics.
Please provide the detail of your enquiry. This will help us to assist with your enquiry more efficiently. 
Parent, guardian or fee-payer details
Student details
Student numbers are formatted as STDEXM001.
Providing information about the student in question can assist us to answer your enquiry more efficiently.

Topics and examples

Admissions

Questions about applying to UCT or entry requirements.

  • Application process
  • Deadlines
  • Required documents
  • Selection outcomes

Student Support – Academic

Support related to studying and academic progress.

  • Course advice
  • Academic difficulties
  • Tutoring support
  • Exam arrangements
  • Academic appeals

Student Support – General

Student wellbeing and general support services not covered elsewhere.

  • Off-campus support
  • Referrals to services
  • General student queries

Student Support – Finance (fees, funding, NSFAS)

Costs and funding for study.

  • Tuition/fee statements
  • Payment plans
  • Bursaries or scholarships
  • NSFAS status
  • Funding eligibility questions

Student Support – Residence / Catering

Accommodation and dining services.

  • Residence placement
  • Residence rules and policies
  • Move-in / move-out processes
  • Meal plans
  • Catering concerns

Student Support – Safety & Wellness

Health, safety, counselling, or emergency wellbeing issues.

  • Mental health support
  • Medical services
  • Safety incidents
  • Crisis support referrals

Student Support – International

Support for international students.

  • Study visas
  • International fee categories
  • Pre-arrival guidance
  • Exchange / mobility queries

Student Support – Careers

Career preparation and employability support.

  • Internships and work opportunities
  • Work readiness programmes
  • Career counselling
  • CV / interview support

Student Records

Official academic records and administration.

  • Transcripts
  • Proof of registration
  • Name or personal detail corrections
  • Graduation records

Transformation

Queries related to equity, inclusion, transformation initiatives, or discrimination concerns.

  • Transformation policy questions
  • Reporting concerns about unfair treatment
  • Equity and inclusion initiatives

UCT Reputation

Public image, communications, or institutional standing.

  • Media queries
  • Public statements
  • Reputational concerns

Leadership

Queries intended for UCT executive leadership or governance structures.

  • Policy concerns
  • Strategic direction
  • Formal escalations

This form is for parents and guardians of current UCT students and applicants only. Queries will be reviewed, sorted by topic, and routed to the relevant UCT office for response.

Before you submit you can check our Frequently Asked Questions.
To help us assist you quickly, please select the topic that best matches your query and provide as much detail as possible. Examples of different topics.