• The transcript is a complete record of all your academic activity at UCT. Partial transcripts that include only specific years or qualifications are not possible.
• You receive 1 electronic copy of your official academic transcript after graduation.
• If you don't receive the electronic transcripts you must check within 3 months of the graduation ceremony by e-mailing reg-records@uct.ac.za with your full name and student number or date of birth. After that, you will have to request transcripts using the process below.
• For security reasons, requests must be put in writing. The request must include your ID or passport number or date of birth. Fill out the Transcript Request Form electronically to avoid errors.
• Third party requests must provide written consent from the student.
• No money can be accepted at the Student Records Office.
• Proof of payment must be emailed, to the Student Records Office before the request can be processed. Screenshots of payment confirmation will not be accepted.
• An academic transcript will not be issued if you have outstanding fees or an outstanding disciplinary case.
• If you have just written exams, records are only be issued after those results have been released.
• Academic transcripts take a minimum of 4 working days to process. Records which have to be typed manually from archived master cards take a minimum of 6 working days to process.
• Students urgently wanting transcripts to be sent overseas should contact a courier company to collect them at the Student Records Office. If a courier is used, you will have to pay all courier costs.
• Please email permission for the courier company to collect your transcripts – you must provide the name of the company.
• Transcripts not collected within 3 months of being processed will be destroyed, and you will need to re-request and pay the fee again if you require transcripts.

• A duplicate certificate fee is R800.
• Payment must be made by direct deposit into the UCT Student Records Office bank account - details on the request form.
• No money can be accepted at the Student Records Office.
• You may only receive 1 duplicate degree certificate for each qualification obtained.
• This process takes a minimum of 4 working days.
• If your original degree certificate is in storage or has been framed, you cannot request a duplicate certificate.
• Please note that where a duplicate degree application is made in error, the fee will not be refunded.
• Upon request, the records office is able to provide a PDF letter on a letterhead confirming your qualification within 4 working days.

• The course outline is the description of the course taken from the faculty handbook. See outlines from handbooks from 2013 onwards.
• The cost for providing a course outline is R50. It takes 4 working days to process.
• Payments can be made by direct deposit into the UCT Student Records Office bank account - details provided on request.
• No money can be accepted at the Student Records Office.
• Proof of payment must be emailed to the Student Records Office before the request can be processed.

See the Fees booklet (3.8, Other Fees And Levies, page 10) for a list of charges.

Please email your verification request only if you are a third party (such as a current or potential employer, educational institution or verifications agency).

Third parties can send an email query with:

• the candidate's full names
• date of birth
• qualification/s claimed
• signed consent/authorisation form.

Without a signed consent, no information may be released.

Payments for all the above requests can be made in one of the following ways:

• by credit card
• direct deposit into the UCT bank account.

Student Records Office banking details:

• Standard Bank – Rondebosch
• Account Number 071503854
• Branch Code 025009
• Swift Code SBZAZAJJ