Busiswa Mtsi is a security officer working for Campus Protection Services at the UCT Graduate School of Business at Cape Town’s Waterfront. Ms Mtsi has been working at UCT since November 2012 and has been studying human resources since 2015, gaining a diploma from Damelin College in 2017, a BTech at Cape Peninsula University of Technology (CPUT) in 2020. She is currently working on a BCom honours degree in human resource management at the University of the Western Cape (UWC).

Ms Mtsi recognises that it is a privilege and an honour to serve on UCT’s Council, representing pay classes 2–6. She takes the responsibility seriously and to heart, to be the voice of the working class employees who mandated and trust her to engage about issues that are important to all employees in those pay classes.