THE DILEMMA: Merchants SA
Building Sisekhaya
On this edition of The Dilemma Podcast, we sat down with Sydwell Shikweni, Transformation Director at Merchants SA, a South African business process outsourcing (BPO) company. Sydwell discusses Merchants SA's approach to creating social impact and a building a sustainable BPO sector. And, of course, he tells us about the dilemma keeping him up at night.
Check out the intro blog, Meet Merchants SA, for brief background about the company and the broader BPO sector in South Africa.